JUNKIE JETT® 

Shipping & Return Policy

United States Shipping:

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Standard Shipping: Orders placed before 1pm PST should be received within 6-8 business days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays). Our Grind Or Fail Hoodies and T-Shirts are made to order for each customer order, please give us 2 weeks to ship you order out to you.

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All orders (Excluding Pre-Order Items & PICK-UP @ Store Orders) take 4-5 business days to process before shipping. 

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*USPS Priority Mail/Standard Shipping: 2 weeks for delivery

Flat Rate Shipping for US/domestic orders is $6.99. ​

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Depending on the order we will use USPS Express Mail Shipping: 2 - 4 Days Shipping (orders must be placed before 1pm EST)

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*Order Pick Up & Shipping Policy For Local Online Orders:

**For customers placing online orders (excluding pre-orders) in local areas (Pompano Beach, Fort Lauderdale, North Lauderdale, Deerfield, Oakland Park, Margate, Wilton Manors, Coconut Creek, etc.) within 30-35 miles radius of our mobile store location (Pompano Beach, Fl) and surrounding those areas will be required to come pick up their online orders from our pop up shop location. We are impacting this in our shipping policy due to the fact customers within those local surrounding areas have been issuing fraudulent charges. Sorry for the inconvenience this may have caused our customers, please to know we are doing all we can to make it convenient for our supporters/customers to shop with us. 

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PRE-ORDER SPECIFICATIONS: PLEASE READ THIS SECTION BEFORE ORDERING PRE-ORDER ITEMS.

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*PRE-ORDER ITEMS TAKES UP 3 - 4 WEEKS TO BE DELIVERED. SO PLEASE WHEN ORDERING UNDERSTAND THAT YOUR SHIPMENT FOR THOSE ITEMS WON'T BE DELIVERED TO YOU UNTIL 3 - 4 WEEKS. THANK YOU FOR YOUR UNDERSTANDING.

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Overnight Shipping: Orders placed before 1pm PST should be received the next business day if stay in the Florida Cities: Pompano Beach, Fort Lauderdale, Miami, West Palm Beach, Deerfield Beach, etc. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).

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Other US Territories and Countries:

Standard Shipping: Orders placed before 1pm PST should be received within 3-5 business days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays and public holidays).
* orders to Canada may also be subject to customs fees.

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SHIPPING POLICY: 100% of orders are shipped within three business day. Orders placed over the weekend are dispatched on Mondays.

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CUSTOMS CLEARANCE: Please be aware that delays may be imposed by your country’s customs clearance. Your Super is not responsible for paying any fees or rates charged by customs. These charges are the responsibility of the customer.

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DELAYED OR LOST ORDERS: A parcel is considered lost after it has been in the postal system for a period of 15 business days for US orders and 21 business days for international orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that we are unable to dispatch a replacement until this period of time has elapsed. 

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WRONG OR INCOMPLETE ADDRESS: If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect

Return & Exchange Policy

All sales are FINAL!!!

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NO RETURNS OR EXCHANGES WILL BE ACCEPTED.

 

If you need assistance, please feel free to Chat Live or send us an email at junkiejett.selfishjeans@gmail.com

 

Damages and issues 
Please inspect your order upon reception/receiving it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and correct the issue.

 

Exceptions / non-returnable items 
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept any returns on sale items or any other items purchased, please refer to the above first sentence where it states "ALL SALES ARE FINAL!" 

 

Exchanges (will not be accepted)
If you looking to exchange an item you recieved, we reccommend the fastest way to ensure you get what you want is to refer to the size chart and item you are looking to buy, once you purchase the item, the sell is final and we can make any returns or exchanges if the package or item is open. For an exchange of an item you can make a separate purchase for the new item.

 

Refunds (are not accepted)
As repeated from above statement, All sales are FINAL!!!

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NO RETURNS WILL BE ACCEPTED!

 

Again if you have any questions, please feel free to Chat Live below or send us an email junkiejett.selfishjeans@gmail.com

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*Shipping Policy*

*Once shipped, WE WILL NOT BE RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES!! Please contact USPS Customer Service for any issues!!!